eGain (NASDAQ:EGAN) Issues Q1 2027 Earnings Guidance

Posted by Brian Himes on Sep 3rd, 2026

eGain (NASDAQ:EGAN – Get Free Report) issued an update on its first quarter 2027 earnings guidance on Thursday. The company provided earnings per share (EPS) guidance of 0.050-0.080 for the period, compared to the consensus estimate of 0.080. The company issued revenue guidance of $20.9 million-$21.4 million, compared to the consensus revenue estimate of $22.3 million. eGain also updated its FY 2027 guidance to 0.040-0.070 EPS.

eGain Price Performance

NASDAQ EGAN traded down $0.12 on Thursday, hitting $7.11. 305,236 shares of the stock were exchanged, compared to its average volume of 208,398. The company’s 50-day moving average price is $6.89 and its two-hundred day moving average price is $7.60. eGain has a 52-week low of $5.94 and a 52-week high of $15.95. The company has a market capitalization of $195.17 million, a price-to-earnings ratio of 5.15 and a beta of 0.83.

eGain (NASDAQ:EGAN – Get Free Report) last released its earnings results on Thursday, September 3rd. The technology company reported $0.05 earnings per share (EPS) for the quarter, beating analysts’ consensus estimates of $0.03 by $0.02. eGain had a return on equity of 12.56% and a net margin of 41.68%.eGain has set its FY 2027 guidance at 0.040-0.070 EPS and its Q1 2027 guidance at 0.050-0.080 EPS. Equities analysts predict that eGain will post 0.3 EPS for the current fiscal year.

Wall Street Analyst Weigh In

Several analysts recently commented on the stock. Weiss Ratings restated a “hold (c)” rating on shares of eGain in a report on Friday, August 7th. Wall Street Zen lowered shares of eGain from a “buy” rating to a “hold” rating in a research note on Saturday, May 16th. One analyst has rated the stock with a Buy rating and three have given a Hold rating to the stock. According to data from MarketBeat.com, the company presently has a consensus rating of “Hold” and a consensus price target of $15.25.

View Our Latest Stock Report on EGAN

Key eGain News

Here are the key news stories impacting eGain this week:

Positive Sentiment: eGain reported fiscal fourth-quarter earnings above analyst expectations. The company posted $0.05 per share versus the $0.03 consensus estimate; another report cited adjusted earnings of $0.08 per share, compared with $0.03 expected. eGain Q4 Earnings and Revenues Beat Estimates
Positive Sentiment: Fiscal 2026 total revenue increased 3%, while revenue from AI customers rose 20%. eGain also said it was named a leader in Gartner’s inaugural Customer Service Knowledge Management Magic Quadrant, supporting its positioning in the growing AI and customer-service software markets. eGain Reports Fiscal 2026 Results
Neutral Sentiment: Analyst Craig Hallum’s fiscal 2026 earnings estimate of $0.30 per share matched the broader consensus, suggesting the reported results were broadly consistent with existing full-year expectations.
Negative Sentiment: eGain guided fiscal first-quarter 2027 revenue to $20.9 million-$21.4 million, below the $22.3 million consensus estimate. Its EPS outlook of $0.05-$0.08 also only reaches the consensus estimate at the top end of the range.
Negative Sentiment: Full-year fiscal 2027 revenue guidance of $84.5 million-$86.0 million was well below the reported $94.2 million consensus forecast. EPS guidance of $0.04-$0.07 was also substantially below the reported $0.40 consensus estimate, raising concerns about slower growth and near-term profitability.

Institutional Trading of eGain

Large investors have recently added to or reduced their stakes in the business. Jane Street Group LLC lifted its stake in shares of eGain by 53.7% in the 1st quarter. Jane Street Group LLC now owns 47,726 shares of the technology company’s stock valued at $231,000 after purchasing an additional 16,678 shares during the last quarter. Geode Capital Management LLC boosted its stake in shares of eGain by 3.4% during the 2nd quarter. Geode Capital Management LLC now owns 449,899 shares of the technology company’s stock worth $2,812,000 after acquiring an additional 14,978 shares in the last quarter. BNP Paribas Financial Markets boosted its stake in shares of eGain by 29.3% during the 3rd quarter. BNP Paribas Financial Markets now owns 6,317 shares of the technology company’s stock worth $55,000 after acquiring an additional 1,432 shares in the last quarter. Citadel Advisors LLC acquired a new position in shares of eGain during the 3rd quarter valued at about $130,000. Finally, Millennium Management LLC acquired a new position in shares of eGain during the 3rd quarter valued at about $328,000. 53.94% of the stock is owned by institutional investors.

eGain Company Profile

(Get Free Report)

eGain Incorporated (NASDAQ: EGAN) is a software company specializing in cloud-based customer engagement solutions. Its platform integrates knowledge management, analytics, and artificial intelligence to help organizations streamline customer service across digital channels. By centralizing information and automating routine interactions, eGain aims to improve agent productivity, reduce response times, and deliver consistent customer experiences.

The company’s product suite includes tools for knowledge authoring and delivery, AI-powered chatbots, case management, and predictive analytics.