Five9 (NASDAQ:FIVN) Stock Rating Cut to “Hold” at Evercore

Posted by Geri Gentry on Nov 7th, 2026

Evercore lowered shares of Five9 (NASDAQ:FIVN – Free Report) from an outperform rating to a hold rating in a report published on Friday morning, Marketbeat reports. They currently have $24.00 target price on the software maker’s stock.

A number of other equities research analysts have also commented on FIVN. Robert W. Baird increased their price objective on shares of Five9 from $22.00 to $30.00 and gave the stock a “neutral” rating in a report on Monday, August 10th. Cantor Fitzgerald boosted their target price on shares of Five9 from $34.00 to $40.00 and gave the stock an “overweight” rating in a research note on Monday, September 21st. Royal Bank Of Canada upped their target price on shares of Five9 from $25.00 to $35.00 and gave the stock an “outperform” rating in a research report on Friday, August 7th. Needham & Company LLC reissued a “buy” rating on shares of Five9 in a research note on Friday. Finally, Wall Street Zen lowered shares of Five9 from a “strong-buy” rating to a “buy” rating in a report on Saturday, August 8th. Twelve research analysts have rated the stock with a Buy rating and nine have issued a Hold rating to the stock. According to MarketBeat.com, Five9 presently has a consensus rating of “Moderate Buy” and a consensus target price of $33.94.

View Our Latest Report on FIVN

Five9 Price Performance

FIVN stock traded down $6.02 during midday trading on Friday, reaching $28.12. 6,549,861 shares of the company’s stock traded hands, compared to its average volume of 1,557,405. The company has a 50-day simple moving average of $34.54 and a two-hundred day simple moving average of $24.49. Five9 has a 1-year low of $13.29 and a 1-year high of $40.00. The company has a market cap of $2.15 billion, a price-to-earnings ratio of 41.97 and a beta of 1.56. The company has a quick ratio of 4.15, a current ratio of 4.15 and a debt-to-equity ratio of 0.94.

Five9 (NASDAQ:FIVN – Get Free Report) last issued its quarterly earnings data on Thursday, November 5th. The software maker reported $0.82 earnings per share (EPS) for the quarter, beating the consensus estimate of $0.80 by $0.02. The firm had revenue of $323.30 million during the quarter, compared to the consensus estimate of $319.04 million. Five9 had a return on equity of 12.92% and a net margin of 4.94%. The business’s revenue for the quarter was up 13.1% compared to the same quarter last year. During the same quarter in the previous year, the company posted $0.78 EPS. On average, analysts anticipate that Five9 will post 1.55 earnings per share for the current year.

Insider Activity

In other news, President Andy Dignan sold 17,767 shares of the firm’s stock in a transaction dated Friday, August 28th. The stock was sold at an average price of $35.03, for a total transaction of $622,378.01. Following the sale, the president owned 257,920 shares of the company’s stock, valued at $9,034,937.60. This trade represents a 6.44% decrease in their ownership of the stock. The transaction was disclosed in a document filed with the SEC, which is available through this hyperlink. The transaction was executed under a pre-arranged Rule 10b5-1 trading plan. Also, insider Tiffany N. Meriweather sold 13,409 shares of Five9 stock in a transaction dated Friday, September 4th. The shares were sold at an average price of $33.31, for a total value of $446,653.79. Following the transaction, the insider owned 258,363 shares in the company, valued at $8,606,071.53. This trade represents a 4.93% decrease in their position. The disclosure for this sale is available in the SEC filing. The transaction was executed under a pre-arranged Rule 10b5-1 trading plan. The sale was made to cover tax withholding obligations related to the vesting of equity awards. Insiders have sold a total of 83,831 shares of company stock worth $2,821,366 in the last ninety days. Company insiders own 1.20% of the company’s stock.

Institutional Trading of Five9

A number of large investors have recently bought and sold shares of the business. NewEdge Advisors LLC lifted its stake in Five9 by 14.5% in the second quarter. NewEdge Advisors LLC now owns 2,894 shares of the software maker’s stock valued at $62,000 after buying an additional 366 shares in the last quarter. Richardson Financial Services Inc. increased its position in shares of Five9 by 30.4% during the third quarter. Richardson Financial Services Inc. now owns 1,746 shares of the software maker’s stock worth $59,000 after acquiring an additional 407 shares in the last quarter. GAMMA Investing LLC increased its position in shares of Five9 by 42.7% during the third quarter. GAMMA Investing LLC now owns 1,477 shares of the software maker’s stock worth $50,000 after acquiring an additional 442 shares in the last quarter. Farther Finance Advisors LLC increased its position in shares of Five9 by 14.2% during the third quarter. Farther Finance Advisors LLC now owns 4,019 shares of the software maker’s stock worth $137,000 after acquiring an additional 501 shares in the last quarter. Finally, Choreo LLC raised its holdings in shares of Five9 by 2.4% during the third quarter. Choreo LLC now owns 22,659 shares of the software maker’s stock worth $771,000 after acquiring an additional 521 shares during the period. 96.64% of the stock is owned by institutional investors.

Five9 News Summary

Here are the key news stories impacting Five9 this week:

Positive Sentiment: Five9 reported Q3 adjusted EPS of $0.82 versus the $0.80 consensus and revenue of $323.3 million versus $319.0 million. Revenue rose 13% year over year, with subscription growth of 16%. Five9 Q3 results
Positive Sentiment: Management’s FY 2026 adjusted EPS guidance of $3.17–$3.21 is above the cited $2.92 consensus. The company also highlighted 91% growth in AI revenue, supporting its opportunity to expand AI-powered customer service products. Q3 earnings call highlights
Neutral Sentiment: Five9 agreed to acquire Level AI for $325 million in cash, adding tools for automating customer interactions and analyzing customer conversations. The deal could strengthen its AI platform, though its eventual financial contribution is uncertain. Level AI acquisition announcement
Negative Sentiment: Gross margins narrowed year over year: GAAP gross margin was 53.4%, versus 55.0% a year earlier. Q4 EPS guidance of $0.88–$0.92 straddles the $0.90 consensus, while revenue guidance is broadly in line with expectations—limiting evidence of a near-term forecast beat. Q3 estimates and margins
Negative Sentiment: Analyst responses were mixed but included a downgrade from Evercore to “in-line” with a $24 target and lower targets from Wells Fargo ($28), Truist ($35), and Barclays ($38). These cautious revisions may add pressure despite several firms retaining positive ratings. Wells Fargo analyst rating

Five9 Company Profile

(Get Free Report)

Five9, Inc is a cloud-based software company that provides customer experience and contact center solutions. Its platform enables organizations to manage customer interactions across voice, chat, email, social media and other digital channels without relying on traditional on-premises contact center infrastructure.

The company’s Intelligent CX Platform includes tools for inbound and outbound communications, digital engagement, workforce optimization, workflow automation, analytics and reporting.