Salesforce (NYSE:CRM) Shares Down 2.9% – Here’s What Happened

Salesforce Inc. (NYSE:CRMGet Free Report)’s stock price traded down 2.9% during mid-day trading on Thursday . The stock traded as low as $241.52 and last traded at $243.3550. Approximately 14,936,492 shares traded hands during trading, an increase of 7% from the average session volume of 13,987,302 shares. The stock had previously closed at $250.54.

More Salesforce News

Here are the key news stories impacting Salesforce this week:

  • Positive Sentiment: Salesforce set a fiscal 2030 revenue target of more than $63 billion, ahead of analyst expectations. Management said accelerating demand for artificial-intelligence and data products should support long-term growth and help counter fears that AI could disrupt its core software business. Salesforce issues revenue target of over $63 billion for fiscal 2030
  • Positive Sentiment: Stifel, Canaccord Genuity, BMO Capital and other firms raised their CRM price targets, with several now at $300. Analysts cited Dreamforce’s long-term outlook, improving AI demand and a more favorable re-rating setup.
  • Positive Sentiment: The company introduced AIforce, a more direct agentic interface for its CRM platform, and Koa, a CRM reasoning model developed with NVIDIA technology. Salesforce also expanded integrations involving Claude, Slack, AWS and OpenAI, potentially broadening AI adoption and monetization. Salesforce unveils Koa CRM model developed with Nvidia Nemotron
  • Positive Sentiment: Rising Slackbot usage, a $25 billion buyback and a new enterprise partnership with Snap for augmented-reality glasses provide additional support for sentiment and demand expectations.
  • Neutral Sentiment: RBC described partner checks as incrementally positive for demand but mixed on pricing. That suggests customer interest is improving, while Salesforce may face pressure to prove that new AI capabilities can generate attractive incremental revenue.
  • Negative Sentiment: A widespread Salesforce service outage occurred during Dreamforce, with users reporting severe delays, errors or inability to access portions of the cloud software suite. The timing heightened concerns about reliability and execution. Salesforce Service Outages Strike on Day 2 of Dreamforce Conference
  • Negative Sentiment: Analysts and investors continue to question Agentforce’s return on investment and pricing. The Koa launch reportedly did not eliminate the gap between AI product enthusiasm and demonstrated customer value, limiting the immediate stock reaction to the conference.

Wall Street Analysts Forecast Growth

A number of brokerages have commented on CRM. Susquehanna started coverage on Salesforce in a research report on Wednesday, July 1st. They set a “neutral” rating for the company. Deutsche Bank Aktiengesellschaft reiterated a “buy” rating on shares of Salesforce in a research note on Thursday, August 27th. Truist Financial reiterated a “buy” rating and set a $300.00 price target (up from $280.00) on shares of Salesforce in a research report on Thursday, August 27th. Scotiabank lowered shares of Salesforce from a “sector outperform” rating to a “sector perform” rating in a research report on Thursday, June 18th. Finally, Royal Bank Of Canada reaffirmed a “sector perform” rating and issued a $250.00 price target on shares of Salesforce in a research note on Thursday. Three investment analysts have rated the stock with a Strong Buy rating, twenty-nine have given a Buy rating, fourteen have assigned a Hold rating and three have given a Sell rating to the company’s stock. According to data from MarketBeat, Salesforce has an average rating of “Moderate Buy” and a consensus target price of $274.32.

Read Our Latest Stock Report on CRM

Salesforce Trading Down 2.9%

The company has a debt-to-equity ratio of 1.02, a quick ratio of 0.84 and a current ratio of 0.84. The stock has a market cap of $200.28 billion, a PE ratio of 22.18, a price-to-earnings-growth ratio of 1.17 and a beta of 1.20. The company’s 50-day moving average price is $205.81 and its 200 day moving average price is $188.56.

Salesforce (NYSE:CRMGet Free Report) last released its quarterly earnings results on Wednesday, August 26th. The CRM provider reported $5.90 earnings per share for the quarter, topping analysts’ consensus estimates of $3.27 by $2.63. Salesforce had a return on equity of 24.90% and a net margin of 21.99%.The business had revenue of $11.35 billion during the quarter, compared to analysts’ expectations of $11.33 billion. During the same period in the prior year, the business posted $2.91 EPS. The company’s revenue was up 10.8% compared to the same quarter last year. Salesforce has set its FY 2027 guidance at 16.670-16.710 EPS and its Q3 2027 guidance at 3.420-3.440 EPS. On average, sell-side analysts forecast that Salesforce Inc. will post 12.83 EPS for the current fiscal year.

Salesforce Dividend Announcement

The company also recently declared a quarterly dividend, which will be paid on Thursday, October 8th. Stockholders of record on Thursday, September 17th will be given a dividend of $0.44 per share. This represents a $1.76 annualized dividend and a dividend yield of 0.7%. The ex-dividend date is Thursday, September 17th. Salesforce’s dividend payout ratio (DPR) is currently 16.04%.

Insider Buying and Selling

In other Salesforce news, Director Craig Conway sold 4,500 shares of Salesforce stock in a transaction dated Friday, September 4th. The stock was sold at an average price of $260.61, for a total value of $1,172,745.00. Following the completion of the transaction, the director directly owned 5,437 shares of the company’s stock, valued at $1,416,936.57. The trade was a 45.29% decrease in their position. The transaction was disclosed in a legal filing with the SEC, which is available through this link. 3.50% of the stock is owned by company insiders.

Hedge Funds Weigh In On Salesforce

Several institutional investors have recently modified their holdings of the business. State Street Corp grew its holdings in Salesforce by 1.3% during the 4th quarter. State Street Corp now owns 50,080,230 shares of the CRM provider’s stock worth $13,286,909,000 after acquiring an additional 659,573 shares in the last quarter. BlackRock Inc. acquired a new position in Salesforce during the second quarter worth approximately $11,396,844,000. Capital International Investors lifted its stake in Salesforce by 13.3% in the fourth quarter. Capital International Investors now owns 22,721,010 shares of the CRM provider’s stock valued at $6,019,199,000 after buying an additional 2,669,891 shares during the last quarter. Geode Capital Management LLC boosted its holdings in shares of Salesforce by 3.8% in the fourth quarter. Geode Capital Management LLC now owns 21,782,556 shares of the CRM provider’s stock valued at $5,751,073,000 after acquiring an additional 791,345 shares during the period. Finally, Capital World Investors boosted its holdings in shares of Salesforce by 13.5% in the fourth quarter. Capital World Investors now owns 19,672,684 shares of the CRM provider’s stock valued at $5,211,515,000 after acquiring an additional 2,347,478 shares during the period. Institutional investors and hedge funds own 80.43% of the company’s stock.

About Salesforce

(Get Free Report)

Salesforce, Inc is a cloud-based software company that provides customer relationship management (CRM) technology and related enterprise applications. Its platform helps organizations manage sales, customer service, marketing, commerce, data analytics and business operations through subscription-based software and cloud services.

The company’s product portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud and the Salesforce Platform. Salesforce also offers Slack for workplace collaboration, Tableau for data visualization and analytics, MuleSoft for application integration, and artificial intelligence capabilities, including its Agentforce platform for building and deploying AI agents.

Founded in 1999, Salesforce is headquartered in San Francisco, California, and serves businesses and organizations across a broad range of industries and geographic markets worldwide.

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